Privacy policy
Last updated: August 20, 2026
Adorable Hub Collections operates this online store and website, including its content, products, features, tools, and services (the "Services"). Our store is powered by Shopify, which provides the technology used to operate our online store.
This Privacy Policy explains how Adorable Hub Collections collects, uses, stores, and discloses personal information when you visit our website, place an order, use our Services, or contact us.
We take your privacy seriously and only collect and use personal information for purposes that are reasonably necessary to operate our store, provide our products and services, process orders, communicate with customers, and meet our legal obligations.
By using our Services, you acknowledge that you have read this Privacy Policy.
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PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our store, we may collect information such as:
• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Order and transaction information
• Products purchased or viewed
• Information you provide when contacting customer support
• Device, browser, IP address, and technical information
• Information about how you interact with our website
• Information necessary to prevent fraud and protect our store
Payment information may also be collected during checkout. Payment information is processed through Shopify and/or the applicable payment provider. We do not need to directly store your complete payment card information in order to process your order.
We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.
2. HOW WE COLLECT INFORMATION
We may collect personal information:
• Directly from you when you place an order, contact us, subscribe to communications, or otherwise provide information to us
• Automatically when you browse or interact with our website, including through cookies and similar technologies
• Through Shopify and other service providers that help us operate our store
• Through fulfillment and shipping providers that require information to produce and deliver your order
• From other third parties where permitted by applicable law
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Process payments
- Arrange production, fulfillment, and shipping
- Send order confirmations, shipping updates, and other transaction-related communications
- Respond to customer questions and provide support
- Maintain and improve our website and Services
- Understand how customers use our store
- Prevent fraud, abuse, unauthorized activity, and security threats
- Maintain business and transaction records
- Comply with applicable laws and legal requirements
- Send promotional communications when you have provided the required consent or where otherwise permitted by law
We do not use personal information for purposes unrelated to the purposes described in this Privacy Policy unless we obtain appropriate consent or are otherwise permitted or required to do so by law.
4. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to operate the store, remember preferences, understand how visitors interact with the website, maintain security, and improve the shopping experience.
Some cookies may be provided by Shopify or other service providers used by our store.
Depending on your browser, device, and location, you may have options for managing or blocking certain cookies. Blocking some cookies may affect the functionality of the Services.
5. HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide the Services.
These parties may include:
• Shopify, which hosts and provides the technology for our online store
• Payment processors that process customer payments
• Printify and other fulfillment providers that produce and prepare products for shipment
• Shipping and delivery providers
• Technology, hosting, analytics, customer-support, and other service providers
• Professional advisers where reasonably necessary
• Government authorities, law enforcement, courts, or other parties where disclosure is required or permitted by law
When information is provided to a service provider, it is provided for the purpose of allowing that provider to perform services for us or otherwise support our business.
We do not sell customer information simply as a source of revenue.
6. PRINTIFY AND ORDER FULFILLMENT
Because many of our products are made to order, information necessary to fulfill an order may be provided to our fulfillment partners.
For example, information such as your name, shipping address, order details, and other information necessary to produce and deliver your purchase may be shared with Printify and the applicable production or shipping provider.
This information is used to fulfill and deliver your order.
7. SHOPIFY
Our store is powered by Shopify. Shopify processes information relating to your use of our store and may process information you provide during browsing, checkout, and other interactions with the Services.
Shopify may also use service providers and other technologies to provide its services to merchants and customers.
For more information about how Shopify handles personal information, please review Shopify's privacy information available at:
https://privacy.shopify.com/
8. INTERNATIONAL PROCESSING
Some of the companies and service providers we use may operate or process information outside Canada.
As a result, personal information may be transferred to, stored in, or processed in another country. Information processed outside Canada may be subject to the laws of that country.
We take reasonable steps to use appropriate service providers and safeguards when handling personal information.
9. SECURITY
We take reasonable security measures appropriate to the sensitivity of the information we hold.
These measures are intended to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information is completely secure. We cannot guarantee that information will always be completely protected from every possible security incident.
If we become aware of a privacy breach that requires notification under applicable law, we will take the steps required by law.
10. HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our Services, maintaining business and transaction records, resolving disputes, preventing fraud, and meeting legal, tax, accounting, or other obligations.
When information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal requirements.
11. YOUR PRIVACY RIGHTS
Depending on where you live and the laws that apply to your information, you may have rights concerning your personal information.
These may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Ask questions about how we collect, use, or disclose your information
• Withdraw consent where applicable
• Request deletion of information where applicable
• Opt out of certain promotional communications
These rights are subject to applicable legal requirements and exceptions.
To make a privacy request, contact us using the information provided in the Contact section below.
We may need to verify your identity before completing certain requests in order to protect your information.
12. MARKETING COMMUNICATIONS
If you subscribe to promotional communications from Adorable Hub Collections, we may send you information about products, promotions, launches, or other store updates.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the message.
Even if you unsubscribe from promotional communications, we may still send necessary non-promotional communications relating to your orders, transactions, or account.
13. CHILDREN'S PRIVACY
Our Services are intended for general consumers and are not specifically directed toward children.
We do not knowingly collect personal information from children where doing so is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the situation and take appropriate action.
14. THIRD-PARTY WEBSITES
Our Services may contain links to websites, services, or platforms operated by third parties.
If you follow a link to a third-party website, that website's own privacy policy and terms will apply to your use of that service.
Adorable Hub Collections is not responsible for the privacy practices, security, or content of third-party websites that we do not operate or control.
15. PRIVACY COMPLAINTS
If you have a concern about how we have handled your personal information, we encourage you to contact us first so that we can review and attempt to resolve the concern.
You may also have the right to make a complaint to the privacy regulator responsible for your circumstances.
We will handle privacy concerns in accordance with applicable privacy laws.
16. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, Services, technology, privacy practices, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the beginning of this policy.
We encourage you to review this page periodically to stay informed about how we handle personal information.
17. CONTACT US
If you have questions about this Privacy Policy, want to make a privacy request, or have a concern about how your personal information is handled, please contact:
Adorable Hub Collections
Email: ifysochma@gmail.com
Phone: +1 431-541-6243
Adorable Hub Collections is responsible for the personal information under its control and will make reasonable efforts to respond to privacy requests and concerns in accordance with applicable law.